(#132001) Template name does not exist in the translation i have an issue that template 'Template name does not exist in the translation".

Status: Open · Asked by mexilet.technologies.pvt. on · 0 views

mexilet.technologies.pvt. — Question ·

What is the issue of this below image? Please help!

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Screenshot from 2024-12-11 10-09-06.png
Preeti Paryani — Reply ·

Hello @mexilet.technologies.pvt.

Can you please let us know the action step in which you are getting the specific issue?

mexilet.technologies.pvt. — Reply ·
Whatsapp API Cloud
Preeti Paryani — Reply ·

Hello @mexilet.technologies.pvt.,

The issue you're encountering is due to the action step not being configured correctly. Please refer to the attached video for more details: Loom Video.

Additionally, I recommend reconfiguring the action step. You can follow this tutorial to learn how to properly set up the WhatsApp: Send Template Message action step: YouTube Tutorial.

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