404 error

Status: Open · Asked by fummins on · 0 views

fummins — Question ·

Hello
i am getting either 500 or 404 error, no matter how i setup the Freshdesk log in/api/url

Arshil Ahmad — Reply ·

Hi @fummins,

Could you please share the Workflow URL where you have this concern?

Arshil Ahmad — Reply ·

Please establish a new connection with your Freshdesk account by following the steps shown in the video below and see if that resolves the issue. Kindly record your screen throughout the process, and if the issue persists, share the video in this thread.

youtube.com/watch?v=mlcxf1Or4TQ:415

fummins — Reply ·

i just realized i was using the wrong domain info, i have it working now

Arshil Ahmad — Reply ·

Thank you for the update. We are glad its working now.

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