502 Bad Gateway

Status: Open · Asked by Gudea on · 0 views

Gudea — Question ·

Dear Support Team,

I've received this email:
Task History ID: IjU3NjUwNTZjMDYzZTA0MzM1MjZkNTUzMzUxMzM1MTY1NTQzMjBmMzYi_pc
Step Name: Data Transformer (Pabbly) > WooCommerce Meta Data Extractor
Connection Name: N.A.
Task Error Detail:
{
"res1 > response": "\r\n502 Bad Gateway\r\n\r\n

502 Bad Gateway

\r\n
nginx
\r\n\r\n\r\n",
"res2 > status": "error",
"res2 > message": "Empty data",
"res3 > message": "Forbidden"
}

Then I tried to open the pabbly connect dashboard to check the issue in:
https://connect.pabbly.com/dashboard
But the dashboard page didn't open because it displays this error:

502 Bad Gateway


as you can see in the attached screenshot.
It opened after several refreshes but when I refresh it again it displays the same error again. Now the workflow has stopped running because of this issue.

Best Regards,
Waleed

Arshil Ahmad — Reply ·

Hi @Gudea,

Our team is working on fixing this issue as soon as possible. We will get back to you with an update soon.

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