Add NEW CHAT TRANSCRIPT to the Tawk.to options
Status: Open · Asked by bradley4star on · 0 views
Hi Pabbly Team!
Right now, you have 3 of the 4 options available for Tawk.to
Chat Start
Chat End
New Ticket
There is another option that you don't offer to connect to:
New Chat Transcript
Screenshots attached!
Please add this option asap and let me know! Thanks!!
Attachments
Hi @bradley4star,
If you want this trigger event to be added to the Tawk.to application, you can submit your request on our dedicated platform.
https://pabbly.featureos.app/b/Integration-Request
In the meantime, you can try using Webhook by Pabbly as your trigger step and choose 'New Chat Transcript' as your event during the trigger step setup. This should help you achieve the desired use case.