Add tax in new subscriptions

Status: Closed · Asked by Contacto - Hormigas en la Nube on · 0 views

Javier Gobea — Question ·

Hi.

When a customer purchase a subscriptions via a link, the systema calc tax and apply.

But If we want to add a new subscrfiptions to a customer, then do not appply Tax: https://drops.hormi.link/i/TZkS9O

Do you have an ETA to solve or it¡s in the roadmap?

Thanks.

PabblyMember2 — Reply ·

Hey there!
When you create a manual subscription, the Tax calculations are shown in a pop up form after you hit "save" button. The pop-up contains all the payment info including the tax calulations to let you confirm before you create the actual subscription and invoice.
Refer to the following image.

Javier Gobea — Reply ·

When I create a new subscription, in that screen you show, I don't get taxes. But if a customer buys the same plan through your checkoiut link, I do get taxes.

I leave a video (no audio) to show it: https://drops.hormi.link/v/HSiYoX

PabblyMember2 — Reply ·

Hey Javier,
We would like to let you know that for the country that is registered in the customer profile, the Tax rule is not set and hence the Tax is not applied while creating manual subscription.
Refer to the following image.

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