Again error message appears after the lead test
Status: Open ยท Asked by Dorota Fleischacker on ยท 0 views



Hello Dorota,
Thanks for contacting us.
Could you please share the Workflow URL so that we can look into it and provide information accordingly?
Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."
Thanks & Regards,
Adeel Akhtar
๐ Pabbly.com
here is the Workflow URL:
You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it.
Hello Dorota,
Kindly check the permissions to you as Lead Access Manager is showing error in your screenshot. Please get the required permissions from the Admin of the page.

Once you get the permissions, delete the Lead Data, then create a new workflow, creating a new connection in the Incognito mode of the browser, and then fetch a new lead, submitting new lead data. Make sure that the form is published and live. Also record the whole process as a screen video so that if the issue persists, it will be helpful for us to understand the issue.
Thanks & Regards,
Adeel Akhtar
๐ Pabbly.com
Datum: Dienstag, 28. Juli 2026 um 00:46
An: [email hidden] <[email hidden]>
Betreff: Re: Again error message appears after the lead test [TCK-197381]
Datum: Dienstag, 28. Juli 2026 um 00:46
An: [email hidden] <[email hidden]>
Betreff: Re: Again error message appears after the lead test [TCK-197381]
Hello Adeel,
in the meantime, we received an automated email from pabbly stating that the old connection (MB16) is no longer working because the trigger has lost its token. We tried everything with the new connection (MB25), including removing the old token.
However, the new connection (MB25) is the only one that matters to us now; that is the only one we want to fix.
Please help us.
https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTY5MDYzZTA0Mzc1MjY0NTUzMzUxMzUi_pc
Thanks.
Best Regards