Automation is not working

Hi team, i have upgraded my package and i have connected my 15 Facebook pages and i have posted video on main page page but its not getting posted on remening 14 pages nor the credit getting deducted so can you pls check and fix the issue..

and how to connect support team

Hello @shraddhathakur8878@gmail,

Upon checking the workflow task history, it appears to be working fine.

Could you please elaborate further on the issue? Additionally, if possible, kindly share a short screen recording showing the results after a task history is executed.

This will help us better understand the situation and assist you more effectively.

Dear Preeti., Thanks for prompt response am sharing 2 screenshot where on main page where i was posted the video 2 times today and other connected pages for your ref, where video's are not getting published and on your screenshot the last automation was performed on 20th which is not connect as today i did again.

Note: It was previously working fine with my 15 pages and after the FREE to PAID account its not working so can you pls check and fix the issue on priority.

or feel free to connect via phone or google meet.

Main Page: https://www.facebook.com/profile.php?id=61563838302705

Other Connected Pages:
https://www.facebook.com/profile.php?id=61563835992267
https://www.facebook.com/profile.php?id=61563951397983
https://www.facebook.com/profile.php?id=61561958132245
https://www.facebook.com/profile.php?id=61563518025705

Thank You
Vikas Verma
M: 7292021086

@Team when should i expect to get the issue fix ??

Hello @shraddhathakur8878@gmail.,

Please allow us some time to look into the issue we will get back to you with the updates as we have some.

Thank you Preeti.

Hello @shraddhathakur8878@gmail.,

We have initiated your refund. You will receive it within a few business working days.