Automations not working after payment issue
Status: Open · Asked by ways81 on · 0 views
Hello,
My credit card expired and the payment failed. I updated the card details and now the payment was successful. However all the tasks/automations which are still active are not working/running.
What should I do?
thanks
Hi @ways81,
Based on your task history, your workflows appear to be working now.
Hello,
No all the workflow are working. For example the one called "NEW - Send MP tickets (Trigger Woo)", "NEW - Send Train tickets (Trigger Woo)" , " NEW - Send Aguas Bus tickets (Trigger Woo)" are not working since the payment failed and have not been working after payment was successful. why? Help!
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Hello @ways81
The workflows you are referring to, are descriptive webhook-based triggers the responses sent by such applications are not in our control. However, please try to recapture a response by clicking on the Re-Capture Webhook Response button and add a few test and see if the workflow gets triggered.
