Bad gateway Error code 502

Pabbly connect is down !!

Hey @riddhi.eph,

Pabbly Connect is currently down. The team is actively working on this and investigating the cause.

We’ll share updates as soon as we have more information.

I think so too.
I entered two products into my website and they should appear on Insta AND Facebook.
Neither has appeared.
What a waste of 20 minutes working when I could have gone to the pub (like I'm doing now)

What about the incoming webbook calls to my Pabbly connect account? Once the Pabbly connect is up live again, can we just retrigger the work flows to the webbook data we received?

Hey @riddhi.eph,

Pabbly Connect is currently down. The team is actively working on this and investigating the cause.

We’ll share updates as soon as we have more information.

I think so too.
I entered two products into my website and they should appear on Insta AND Facebook.
Neither has appeared.
What a waste of 20 minutes working when I could have gone to the pub (like I'm doing now)

What about the incoming webbook calls to my Pabbly connect account? Once the Pabbly connect is up live again, can we just retrigger the work flows to the webbook data we received?

How long will it take ?

Hey @riddhi.eph,

Currently, we are unable to provide an estimated time of arrival (ETA).

You can monitor the real-time application status here: https://monitor.pabbly.com/

Pabbly connect is up. What about the previous webhook captures that were being send during downtime to pabbly? Will that trigger on its own?

Hey @Deep,

Yes.

Any webhooks that were received during the downtime were queued in our system and will trigger automatically now that Pabbly Connect is back up. No manual action is required from your end.

Hey @riddhi.eph, @strangeworldrecords and @Deep,

Pabbly Connect is now up and running. Any webhooks that were queued during the downtime, as well as data from poll-based triggers, should start triggering the workflows shortly.

We appreciate your patience and understanding during this time. Please let us know if you notice anything unusual or need further assistance.

Hey @riddhi.eph, @strangeworldrecords and @Deep,

Pabbly Connect is now up and running. Any webhooks that were queued during the downtime, as well as data from poll-based triggers, should start triggering the workflows shortly.

We appreciate your patience and understanding during this time. Please let us know if you notice anything unusual or need further assistance.

How to make sure all missed executions will be trigerred ?

Hey @riddhi.eph,

Thank you for checking in.

Please note that it can take some time for all the queued webhooks and poll-based data to get executed, depending on the volume in the queue. We request you to please wait for a while and continue monitoring the executions.

If you still notice that the queued executions are not triggering even after some time, kindly let us know, share the workflow URL and we will be happy to look into it further.

We appreciate your patience and understanding.

Okay, Will wait for few hours & get back

Sure, please feel free to reach out to us.

Workflows are not executed yet, Should I Open another thread with the workflow url ?

or can you check & confirm if all queued tasks are executed from backend or not ?

Hey @Preeti Paryani
I notice that recent executions work instantly while executions expected to be queued during downtime are not yet re-executed.
Is this behaviour normal ?

Workflows are not executed yet, Should I Open another thread with the workflow url ?

It would be better if you could share the workflow URL.

Hey @opti-biz,

Yes, its normal.

Due to the amount of queued data, its taking a bit longer to execute them.

I notice that recent executions work instantly while executions expected to be queued during downtime are not yet re-executed.
Is this behaviour normal ?

It would be better if you can share the workflow URL.

Hey @opti-biz,

That reply was for the user named Riddhi. We recommend monitoring the workflows on your end, and I have replied to your query with this reply.

Yes, its normal.

Due to the amount of queued data, its taking a bit longer to execute them.

Hey @riddhi.eph,

It would be better if you could share the workflow URL.

From Another Account -

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY1MDYzZTA0MzA1MjZhNTUzNzUxMzYi_pc

@Preeti Paryani Waiting for a resolution

https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZlMDYzMjA0MzU1MjZmNTUzMzUxMzYi_pc
&
https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzNDA0M2Q1MjZiNTUzNjUxMzQi_pc

From Another Account -

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY1MDYzZTA0MzA1MjZhNTUzNzUxMzYi_pc

You can create a separate thread in Private Discussions and share it there to maintain confidentiality.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

These are the recent executions not the queued tasks,
I request you to remove the workflow screenshots from this puublic thread

All three of your workflows appear to be triggering now. If there is a form submission that hasn’t triggered the workflow, please share the specific submission details (such as the email address or phone number) and specify which workflow that submission was related to.

You can create a separate thread in Private Discussions and share it there to maintain confidentiality.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

Hey @riddhi.eph,

Please create a new private thread and share the details of the specific form submissions where the workflow did not capture the records.

Ensure that you include the workflow URL along with the user details or form submission details that have not been captured yet.

Additionally, we have removed the screenshots from our previous reply.

Hi, during the shutdown I entered two products into my website and they should appear on Insta AND Facebook.
Neither has appeared.
Neither appears in the log history, so I cannot even re-execute.
Both entries are on the Home page of my website (Bosse-De-Nage and Bono/Burattini)

Please fix.

Hi @strangeworldrecords,

Thank you for reaching out and sharing the details.

To help us investigate this properly, we request you to please create a new thread and share the following information there:

1. The workflow URL that is responsible for posting products to Instagram and Facebook.
2. The exact details of the two products that should have been processed but did not:
   
   • Bosse-De-Nage
   • Bono/Burattini

Looking forward to your response so we can proceed further.