BigCommerce Connector - Retrieve Shipping Method / Pick up Option from Orders

We're using the BigCommerce “New Order Created” trigger along with “Get Order By ID” in a workflow. I’m trying to capture the customer’s selected shipping method (example: “Pick up” vs “Free Shipping”), but I don’t see any shipping method or consignment data exposed in the response fields, even in Advance/Raw mode.

Does the BigCommerce connector currently expose shipping method / consignment data? If not, is there a recommended API endpoint or Custom API Request approach to retrieve the selected shipping option for an order?

We have a big workflow that is working (BigCommerce new orders > Monday.com). Our client would like to add the shipping method (Free Shipping or Pick Up) in the Monday (add item) step so was hoping that information was captured with the BigCommerce order. The workflow below is from our agency Pabbly account.

Thank you!

Hi @ec_206,

Please use the "BigCommerce: Get Shipping Addresses by Order ID" action step. It will provide the Shipping Method in the response.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com

Awesome @ArshilAhmad, thanks! I didn't know about this event.

Glad we were able to help.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com