bug with displayed name

Status: Closed · Asked by f g b on · 0 views

f g b — Question ·
Hi,

I found a bug.

I had an account XXXX6271 whose name in the WhatsApp Business API is “[...] Berger.” Yesterday, I added another one, XXXX6353, whose name is “[...] Riquelme.”

Today I noticed that Pabbly Chatflow’s interface is showing “[...] Riquelme” for the phone number XXXX6271 associated with “[...] Berger.”

SCR-20260709-nozt.png

The good news is that both WhatsApp Business and my customers see the correct name when they chat.

SCR-20260709-nlzw.png

SCR-20260709-nloi.png

The name in pabbly for the number XXXX6271 was correct before I added the new number XXXX6353.

It's just a display issue in Pabbly, but it's annoying. 
Pabbly Support — Reply ·

Hello,

We synced your number, and it appears to have fixed the issue. The correct name is now appearing.
image.png

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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