Cancelled Subscription

Status: Open · Asked by andrew on · 0 views

andrewstrealtor — Question ·

Hi, I cancelled a subscription and you continue to send me invoices and email reminders to pay for the cancelled subscription. When I cancel a subscription, I should not be sent payment reminders, invoices, and emails from that point forward regarding that subscription. This causes confusion, frustration, and consumes my time needing to investigate what is going on with my account and to send this message. Please fix your system!

Preeti Paryani — Reply ·

Hello @andrewstrealtor,

Sorry for the inconvenience you faced. We have deleted this previous subscription overdue. You will no longer receive emails for this subscription.

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