Cannot create new Slack channel - restricted_action

Status: Open · Asked by CareyGreen on · 0 views

CareyGreen — Question ·

As part of a workflow I desire to create a new Slack channel, but am receiving the error "restricted_action" (see image). I don't understand what is wrong.

Arshil Ahmad — Reply ·

Hi @CareyGreen,

Please share the Workflow URL in which you have this concern.

Arshil Ahmad — Reply ·

Please login to your Slack and Pabbly Connect account in an Incognito Tab, establish a new connection with your Slack account and see if this fixes the issue for you.

While making a new connection, make sure to give access to Pabbly Connect.

youtube.com/watch?v=4afUSfwc6J4:412

CareyGreen — Reply ·

Thank you, but no - that did NOT change the issue. I set up the entire new connection to Slack in an incognito window and it continues to show the same error.

CareyGreen — Reply ·

This doesn't make sense to me. I AM the Admin of my Slack space and only login to it through the Admin login credentials.

Arshil Ahmad — Reply ·

Please allow us some time to look into this concern. We will get back to you shortly.

TheDigitalMarketers — Reply ·

Hi team, we are also facing this issue. Is there a solution?

Preeti Paryani — Reply ·

Hello @CareyGreen

We have checked your workflow and it shows the account is inactive in the response. Also, we have tested the scenario by creating a slack channel using workflow at our end it successfully created. Kindly make sure that you are connecting with an active account or try setting up the connection again. Please refer tot attached screenshots for more info.

1. Response from your workflow.

2. Test response at our end.

If the issue persists please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Preeti Paryani — Reply ·

Hello @TheDigitalMarketers

Kindly check your connection or establish a new connection with Slack.

If you still face the issue kindly provide us with an elaborated description on your issue with the workflow URL.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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