Cannot re-authenticate MS Excel

Status: Closed · Asked by Michael Mischon on · 0 views

Michael Mischon — Question ·
Hello,

since yesterday I receive Alerts for workflows using MS Excel connections. When I try to re-authenticate, i get an "invalid_client" Error message.

Can you please get back to me and help out?
Thank you!
Pabbly Support — Reply ·

Hello Michael,

Thank you for reaching out.

To help us investigate the "invalid_client" error you're receiving while re-authenticating your Microsoft Excel connections, please share the following details:

  • The Pabbly Connect workflow URL(s) where you are facing the issue.

  • A screenshot of the alert/error message you're receiving.

  • The email address associated with your Pabbly Connect account.

Once we receive these details, we'll review the issue and assist you further.

Thanks & Regards,
Anushka Sahu
Customer Support Associate
🌐 Pabbly.com
Michael Mischon — Reply ·
Hello,

and several more...

Screenshot attached.

Email: [email hidden]

Mit freundlichem Gruß / Best regards,

 

in Vollmacht Michael Mischon

 

SecondPlus GmbH

Zur Wörthspitze 13        

76726 Germersheim     

Deutschland                     

 

Tel.:     0049 - (0)7274-76892       

Fax:      0049 - (0)7274-77337      

Mail:    [email hidden]

Web:   www.secondplus.de

Pabbly Support — Reply ·

Hello Michael,

We would like to inform you that this was a known issue from our end. Due to some updates, the Microsoft Excel connection was temporarily affected, which resulted in the "invalid_client" error.

Our team has addressed the issue. We request you to please reconnect your Microsoft Excel connection in the affected workflows and test them again.

Once reconnected, everything should work as expected. Please let us know if you continue to face any issues.

Thanks & Regards,
Anushka Sahu
Customer Support Associate
🌐 Pabbly.com
Michael Mischon — Reply ·

it worked thank you!

Back to all forum threads · Log in to reply