Checkout Customizer: Quantity option not showing, checkbox not rendering, and console error on text area field

Status: Open · Asked by Sven Bosau on · 0 views

sven-bo — Question ·

I'm running into multiple issues with the Checkout Customizer:

1. Quantity option not visible I enabled the quantity option in the Checkout Customizer settings, but it does not appear on the actual checkout form.

2. Checkbox field only shows label I added a custom field (checkbox type). On the checkout form, only the label is displayed. The actual checkbox element is missing.

3. Text area field causes console error When adding a text area field without entering a "Field Label," pressing save triggers the following console error:

react-dom.production.min.js:17 Uncaught TypeError: Cannot set properties of undefined (setting 'custom_name')

No error message is shown to the end user. The form just silently fails.

All three issues are demonstrated in this video:

youtube.com/watch?v=1iqHWES_G9U

Preeti Paryani — Reply ·

Hey @sven-bo,

We have escalated this issue to our technical team for further review. Kindly allow us some time to investigate this.

We will get back to you with an update as soon as we receive it from our team.

Thank you for your patience and cooperation.

Preeti Paryani — Reply ·

Hey @sven-bo,

Regarding the issue you were facing with the quantity option, it is available only for Per Unit, Volume, Tiered, and Stairstep plan types.

sven-bo — Reply ·

Ok, thanks!

Arshil Ahmad — Reply ·

We have followed up with the technical team regarding the checkbox-related issue, and we will get back to you as soon as we have any updates.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
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