Condition is incorrect

Status: Open · Asked by Sellnamics Team on · 0 views

Clicknamics — Reply ·

I added the correct filter condition which is "1MHH" but what is captured is "Shb"

Preeti Paryani — Reply ·

Hello @Clicknamics,

Thank you for sharing the details and the workflow link.

We’ve checked your workflow, and the filter has been set up correctly. However, please note that the workflow will only proceed when a line item is captured with the exact value "1MHH" for the specified field.

In your current test, the captured value is "Shb", which does not match the filter condition. Once a line item with the required SKU value "1MHH" is received, the workflow will proceed as expected.

Clicknamics — Reply ·

@Preeti Paryani what is the reason why the captured value is incorrect?

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