Consultation on AI Assistant

Status: Open · Asked by Raulchong on · 0 views

rfchong — Question ·

Hello!

I have trained the AI with a CSV file so that it has the necessary information to answer users' questions.

In some cases, the answers include links, but when the AI provides them, it sends them as:

.Hello, thank you for contacting us. If you want to access, click here [Access] (URL)

It should just say:

.Hello, thank you for contacting us. If you want to access, click here (URL)

How can I stop it from using [...] ?

It's confusing for the user.

Thank you.

Arshil Ahmad — Reply ·

Hi @rfchong,

Could you please share the WhatsApp number and Inbox ID where you encountered this issue?

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