Coupon validity date and timezone
Status: Open · Asked by Sven Bosau on · 0 views
Hi Pabbly team,
I have a question about the coupon validity field in Subscription Billing.
When I pick a date in the date picker, for example 2025 11 27, the system shows the coupon as valid up to 2025 11 26. It looks like the coupon expires at midnight before the selected date. Am I right? Which timezone is used for this calculation? Is it UTC or another timezone?
Also, is there a way to set a specific expiry time for the coupon instead of only the date?
Thanks,
Sven
Hello @Sven,
Thank you for your query.
In Pabbly Subscription Billing, if you select 27-11-2025 as the expiry date and the system displays Valid Up To: 26-11-2025, it means the coupon will remain valid until 26-11-2025, 11:59 PM as per your account’s timezone.
At the moment, selecting a specific expiry time is not supported. If you'd like this feature to be considered in future updates, you may add it to our roadmap here:
https://roadmap.pabbly.com/b/billing-new-feature-request-bug-reporting
Tthanks for the explanation, @Preeti Paryani . That clears it up for me.
One follow up question: If I change the timezone in the global settings after creating a coupon, will this impact the validity of the existing coupon codes, or does the timezone only apply to newly created coupons?
Hello @Sven,
Please disregard my previous reply to provide you with precise and correct information. I have escalated this to my team. Once they get back to me with the correct details, I will get back to you with the same.
Do you have already an update, @Preeti Paryani ? Thank you!
Hello @sven-bo
We have already forwarded this issue to our technical team. However, it may take some time. Please allow us a little while to investigate the matter and provide you with a resolution.
Thank you for the information!
Hello @sven-bo,
Please disregard my last reply for a while. Our team is looking at it. I will update you once I hear an update from them.
Hello @sven-bo,
The issue related to the validity date has now been resolved. If you select the validity date as 5-12-2025, then it will be 5-12-205 instead of 4-12-2025.
Regarding the timezone, please note that the validity will work as per the UTC timezone for now. however our will work on rectifying the same and it will then work as per the account timezone.
Thank you, well noted!