Create Contact step in Systeme.io not working

Status: Open · Asked by Jean on · 0 views

Jean — Question ·
Task History ID: IjU3NjUwNTZjMDYzNDA0MzY1MjY5NTUzNDUxMzM1MTY0NTQzNzBmMzEi_pc

I have a workflow step to take contact information from Clickfunnels and connect to Systeme.io. I have tried both "1) Email: xxx" and "1. Contact Profile Email: xxx", and their corresponding equivalents in the First Name / Last name fields. Neither one is working properly to create the contact in Systeme.io. Also, there are way too many tasks being consumed for such a short workflow. Also, the workflow overall keeps failing

Attachments

Screenshot 2024-11-16 at 11.29.51 PM.png
Arshil Ahmad — Reply ·

Hi @Jean,

You tried to use an email address that already existed in your Systeme.io account. We used a different email address to add the contact and successfully completed the process. We have also mapped the Contact ID in the 'Add Tag to Contact' action step.

Please create a new contact in your ClickFunnels account and check if it is automatically added to your Systeme.io account. Kindly avoid making any changes to your workflow while testing.

Back to all forum threads · Log in to reply