Create Location: Leadconnector v2 error 401 The token is not authorized for this scope.
Status: Closed · Asked by Joe Pham on · 0 views
A few weeks ago, when I first set up this workflow, I successfully connected it to my agency account and tested sub-account creation without any problems. However, today, when a new client joined, the automatic sub-account creation failed.
I received the following error message:
StatusCode: 401
Message: The token is not authorized for this scope.
I’ve tried reconnecting to my agency account and sending a test request again, but I’m still getting the same error.
Please help me check this issue.
Hello @Joe Pham,
Thank you for bringing this to our attention.
We have escalated this issue to our technical team for further review and investigation. Kindly allow us some time while they analyze the behavior in detail.
We will get back to you with an update as soon as we receive further information from the team.
Thank you for your patience and cooperation.
Hello @Joe Pham,
Thank you for your patience.
It appears that the issue was temporary and originated from LeadConnector’s end, and it now seems to have been resolved. We request you to kindly test the action again and let us know if the issue persists.
If required, you may also reach out to the GHL support team for further clarification from their side.
Please feel free to contact us if you need any further assistance.
Many thanks.
Glad to be of help.
As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9
Thank you for your time.
PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.