Customer Name not changing Dynamically

Status: Open · Asked by kiids kingdom on · 0 views

kiids kingdom — Question ·

Hi,
I'm trying to connect Shopify with Zoho books and I followed all the steps from Youtube, I am facing one issue. The Customer name remains same for all orders. I have gave the contact ID correctly. Kindly support

Arshil Ahmad — Reply ·

Hi @kiids kingdom,

Could you please elaborate a bit more on your exact use case? Also, kindly share the Workflow URL where you're facing this issue.

Arshil Ahmad — Reply ·

In the Customer field, you need to enable mapping and map the 'Contact ID' from above. We've made the necessary changes on your behalf for now.

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