Data Forwarder not working

Status: Open · Asked by Team AceIPM on · 0 views

aceipm — Question ·

Hi there,
I have a workflow where I take input from Elementor form and then redirect the user to a new link based on the input. However, it isn't working since some time now. Upon investigating, I realized that the Data Forwarder (Redirect) action isn't working. It just keeps the user on webhook URL page and not redirect to the end destination. I create a test workflow with just the data forwarder and it doesn't work there too so I believe it's an action issue and not an isolated case with my workflow.

Please help me with this! Attaching the URL it stays on instead of redirecting.

PS: I checked workflow history and everything is successful there, nothing changed. No change in the workflow settings or elementor form settings either.

Thank you

Preeti Paryani — Reply ·

Hello @aceipm,

Please provide us with the workflow URL where you're facing this issue so we can better look into the issue and assist you further.

Preeti Paryani — Reply ·

Hello @aceipm,

The issue has now been resolved. Please try testing it at your end and let us know how it goes.

Arshil Ahmad — Reply ·

Both your Data Forwarders have 'Forward Webhook' action event.

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If you want to redirect a user, use the 'Redirect To' action event instead.

youtube.com/watch?v=JwjWx7vx0hE:540

rjwalkerz3sm — Reply ·

@ArshilAhmad I dont want to forward the user... i just want the total contents (all the data) of the incoming webhook to be passed on to another webhook. Should it be passing the data along with it?

Arshil Ahmad — Reply ·

Yes, it is set up correctly to pass all the data from the incoming webhook to another webhook. We have tested the Data Forwarder on our end, and it is working correctly.

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