Data Not Sending to Google Sheets

Status: Open · Asked by LeadWorks on · 0 views

LeadWorks — Question ·

I have a simple workflow that is pulling purchase data from Woocommerce and sending it to Google Sheets. Everything works fine in a test environment, but in a live environment, the first step is working fine (Woocommerce Trigger), but the second step (Add New Row to Google Sheets) never fires.

Arshil Ahmad — Reply ·

Hi @LeadWorks,

It appears that you have made some changes to your workflow after the execution of this task because of which we are unable to diagnose the exact reason why step 2 didn't execute.
Task History ID - IjU3NjUwNTY1MDYzNDA0MzQ1MjY1NTUzMDUxMzU1MTY2NTQzOTBmMzIi_pc

Please create 2–3 new orders in WooCommerce without clicking the “Re-Capture Webhook Response” button. Since it has already been clicked, the first order will be captured in the workflow setup (test environment). The next order should trigger your workflow, run the automation, and add the data to Google Sheets.

If it does not work, please let us know without making any changes to the workflow.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

LeadWorks — Reply ·

It is working now. Thank you.

Arshil Ahmad — Reply ·

Thank you for the update. We're glad we were able to help.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

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