Deleted steps still appear in mapping UI

Status: Open · Asked by GSG on · 0 views

GSG — Question ·

Is there a way to flush cache on a workflow as deleted steps are still appearing in the mapping UI for subsequent steps.
Also is there a way to avoid this happening in the future. Is it possible for me to flush cache through the UI somehow? The items in the screenshot with a red box are no longer part of the workflow and the cache for these needs to be deleted
Thanks
Graham

Hrishabh Tiwari — Reply ·

Hello @GSG ,

Thank you for reaching out.

Currently, there is no direct option in the UI to manually flush or clear the cache of deleted steps from a workflow. This behavior can occasionally occur due to temporary caching or UI lag — especially when using the new interface.

To help us investigate further, could you please confirm if you’re also seeing the deleted steps in the latest task execution history? This will allow us to check whether it’s just a UI artifact or if the old step data is still being processed internally.

Looking forward to your response.

GSG — Reply ·

Thanks for your reply. I attach screenshot of the latest execution of this workflow from this morning. Each of the ones with a red boundary were removed from the workflow, but as you can see they are appearing in the execution history.

Resham — Reply ·

Hello,
Could you please confirm if these steps were previously added to your workflow?
1. Did you happen to delete them?
2. Or did you change the action event?

GSG — Reply ·

Reflecting on this, I think the event was changed (i.e. the step not in fact deleted) because we were unable to obtain the data required in the first two tries, so eventually the event step was changed to get contact by email. Hope that helps. Thanks

GSG — Reply ·

Hi, Is there any update on this thread? Thank you

Preeti Paryani — Reply ·

Hello @GSG,

The issue has been resolved by our team. We recommend monitoring the workflow history for a while to ensure everything is functioning as expected. If you continue to notice any deleted steps reappearing in your workflow, please don't hesitate to let us know.

This issue should now be resolved.

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