Deskera Trigger - for When Contact was Update

Status: Open · Asked by M Zeyn on · 0 views

mzayn — Question ·

Hi Team Pabbly support,

want to request for Deskera Trigger when Deskera Contact Update at Books need Trigger at pabbly.

cause right now just have Deskera Update Contact CRM only.

@support
#Deskera
#Pabbly

Arshil Ahmad — Reply ·

HI @mzayn,

If you want this trigger event to be added to Pabbly Connect, you can submit your request on our dedicated platform:
https://roadmap.pabbly.com/b/Update-Existing-Application

Our integrations team will review your request and, if possible, add the desired trigger event to Pabbly Connect.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
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Preeti Paryani — Reply ·

Hi @mzayn,

You can use the trigger event visible in the attached image.

mzayn — Reply ·
Hi @mzayn,

You can use the trigger event visible in the attached image.

hi,

that is CRM apps not BOOKS

i want contact at Books (Deskera Books) Trigger on cotnact.

Preeti Paryani — Reply ·

Hello @mzayn,

Thank you for the clarification.

We’ve confirmed that Deskera Books does not currently provide a dedicated “Contact Updated” webhook. However, you can use the existing Contact Updated (CRM) trigger as a workaround.

https://deskera.github.io/Developer-Documentation/docs/books/webhook/

For users who have dual access (CRM + Books), Deskera automatically syncs contacts between Books and CRM. Because of this, when a contact is updated in Deskera Books, the CRM Contact Updated trigger also gets fired.

To ensure that only Books-related contact updates are processed, you can add a filter step immediately after the trigger and check for the presence of the key receivableAccountCode.

  • This field is unique to Deskera Books contacts and is not available for CRM-only contacts.
  • If the key exists, it indicates the update originated from Deskera Books.

Using this approach, you can reliably capture and process contact updates from Deskera Books even without a native Books trigger.

Please let us know if you need help setting up the filter step.

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