Developer account suspended under Platform Term 7.e.i.3 — appeal guidance needed

Hi,

Our verified Tech Provider developer account was suspended
under Platform Term 7.e.i.3 ("circumventing enforcement actions").

Context:
• Verified Business Portfolio + verified Tech Provider
• App is Live with prior App Review approval (early 2025)
• Using standard WhatsApp Embedded Signup via Facebook Login
for Business
• No prior enforcement that we are aware of

We have submitted the appeal form (selected "don't understand"

• "no changes made", since we don't agree with the alleged violation).

Questions:

1. How can we find out which prior app/enforcement Meta is referencing?
2. Typical appeal turnaround time?
3. Any escalation channel for verified Tech Providers?
4. Has anyone resolved a 7.e.i.3 suspension before?

Thanks for any guidance.

Hello @aakashRathod,

Thank you for reaching out.

Based on the details shared, the suspension appears to be related to your Meta Developer/WhatsApp Business Platform account and not to any Pabbly application or service.

Since the enforcement action was taken by Meta, only their support team can provide information regarding the specific violation, appeal status, turnaround time, or any available escalation channels.

We recommend continuing to follow up through the appeal you have already submitted and contacting Meta Developer Support directly for further clarification.

If you are experiencing any specific issue with a Pabbly workflow, integration, or WhatsApp-related setup within Pabbly, please share the relevant details and we will be happy to assist.