duplicate leads.

Status: Open · Asked by campaign beegains on · 0 views

Aquib Mohammed — Question ·

Some of the campaigns are not running at the moment, but we are still receiving leads from them — mainly duplicate leads. What could be the issue?

Preeti Paryani — Reply ·

Hello @Aquib Mohammed,

Could you please share the workflow URL where you're facing this issue? Also, confirm if you're using the Facebook Lead Ads: New Lead trigger. If so, this is a known issue and has already been escalated to our technical team. Sharing your details will help us escalate your case as well.

In the meantime, we recommend turning off the current workflows to avoid task consumption and creating a new one using the Facebook Lead Ads: New Lead Instant trigger. Let us know if that works for you.

Aquib Mohammed — Reply ·
We don’t know the reason, but today all our tasks were consumed. Then, the dashboard showed "No more tasks available."

Here is one workflow URL for your reference: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzZTA0MzI1MjZhNTUzMTUxMzAi_pc

This is the only form, and I believe many other forms are facing the same issue. That’s why all the tasks are being consumed.

Please help us resolve this issue — it’s urgent.

Aquib Mohammed — Reply ·
We are attaching some photos to show that these workflows are completely duplicated. Most of the campaigns are not working, but all our tasks have been fully consumed.

This is an urgent issue — please connect with us immediately. CONTACT: 9072571194

Witali — Reply ·

Same issue!!

Arshil Ahmad — Reply ·
Same issue!!

Please create a separate thread and elaborate a bit more on your exact concern? Also, please share the Workflow URL where you're experiencing this issue.

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