Duplicate runs of the Workflow [Gmail to Telegram Notification]

Status: Open · Asked by Hasan Jubair on · 0 views

Hasan Jubair — Question ·

Hi,
My website's platform does not have a new order alert webhook available, so I rely on the email that I receive on my Gmail account.
I've created the workflow for getting a Telegram notification when a new order email is received.
Everything is working fine. Except I randomly get double notification, sometimes I get only one unique notification, but I randomly get double notifications for some orders.

To clarify, I do not get double email on my Gmail, The workflow just triggers twice sometimes.

You can check the workflow history for the double runs.

Arshil Ahmad — Reply ·

Hi @Hasan Jubair,

The issue you are encountering occurs when the “Save & Send Test Request” button is clicked multiple times in the Gmail trigger step.

To fix this issue, you need to set up a new workflow with Gmail as the trigger step.

Please note that the Gmail trigger can only be used in one workflow at a time. So, you’ll first need to remove the connection from your current workflow using the “Gmail: Remove New Email Trigger” action step.

After removing the connection, create a new workflow and set up Gmail as the trigger step. Also, make sure to click the “Save & Send Test Request” button only once.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
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