Dynamic Data from previous step not loading In

Status: Open · Asked by Dan Cook on · 0 views

Dan Cook — Question ·
The API call that "Finds Unpaid Invoice" returns an ID.
That ID is then fed into "Void Invoice" API.

When this is done manually, it works.
When it runs as a normal automation the ID is NOT loaded into the void invoice step.

In the task history for this workflow, the ID does appear in the "Finds unpaid invoice" api.
But it does not load into the void invoice step. I am nore sure why that is happening.

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Pabbly Support — Reply ·

Hello Dan,

Could you please share the Workflow URL and the Task History ID where you are experiencing this issue?

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Dan Cook — Reply ·
Hi Arshil,

Hope you're well. 

I had added those when I made the post.
I am not at my desk and don't have them to hand now.

Thanks,


Dan

Thanks,
Pabbly Support — Reply ·

We could not find a Workflow URL or Task History ID in your initial message. Please share both once you have access to your desk, and we'll look into the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Pabbly Support — Reply ·

Just following up on this.

Whenever you have access to your desk, please share the Workflow URL and the Task History ID related to the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello there,

I hope you’re doing well. I just wanted to follow up regarding our last message.

Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com

Dan Cook — Reply ·

Hi Adeel,

Sorry for delay.

task ID: IjU3NjYwNTZjMDYzNTA0M2M1MjY0NTUzZDUxMzM1MTYzNTQzMjBmMzEi_pc

Workflow: https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZlMDYzMDA0MzE1MjZlNTUzNjUxMzci_pc

From screenshot below you should be able to see an ID was generated from the api called "Find unpaid Invoice".

The second screenshot shows that the id was not loaded into "void invoice". It shows as blank even though the previous step did in fact produce an ID.

I set up the workflow to use the ID generated in the find unpaid invoice step in the void invoice step.

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Pabbly Support — Reply ·

In your workflow setup, you have mapped the ID using the key Invoices 0 InvoiceID. However, in your automation, this key is not being returned. Instead, you are receiving only the ID key.

Because of this mismatch, no value is being mapped to the next step.
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If you want the ID to be passed to the next step during automation, please map the ID field instead.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Pabbly Support — Reply ·

Just following up to check if you had a chance to map the ID field instead of Invoices 0 InvoiceID and verify whether the issue has been resolved.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Dan Cook — Reply ·
I am still looking into this as when I manually do it, its Invoices 0 InvoiceID.

So I am testing some other accounts to see if they change based on number of invoices or if there are no invoices at all.

I'll come back when I have tested some more

Thanks

Thanks,
Pabbly Support — Reply ·

No worries, take your time. Do let us know how it goes, and if you need any assistance along the way, we'll be happy to help.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Just following up to check if you've had a chance to try the suggested steps. Please let us know how it goes, and if you need any assistance, we'll be happy to help.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Just following up to check if you've had a chance to try the suggested steps. Please let us know how it goes, and if you need any assistance, we'll be happy to help.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Just following up one last time regarding this.

We wanted to check if you had a chance to try the suggested steps. Since we haven't heard back from you, we'll be closing this support ticket for now. If you still need any assistance, simply send an email to [email protected], and our team will be happy to help.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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