ECWID Test request Response Value 0

Status: Open · Asked by Anna Hertwig on · 0 views

Arshil Ahmad — Reply ·

Hi @Anna0910,

Please establish a new connection with your Ecwid account, place a new order, and then click on 'Save & Send Test Request' to see if that resolves your issue

Anna0910 — Reply ·

is there a possibility a test-order at ecwid, (like on facebook lead ads at meta with the developer test tool?)
do you know how long the order is actual for this? (minutes, days...?)

Arshil Ahmad — Reply ·

There is no tool in Ecwid that can create dummy orders. You will need to create a new order in the manner shown in the video below.

youtube.com/watch?v=eVvFA6gIl9I

Anna0910 — Reply ·

I reconnected, did a new connection Ecwid #6, an just finished a new order in the last minute. again Value "0"

Arshil Ahmad — Reply ·

Please allow us some time to look into this concern. We will get back to you shortly.

Arshil Ahmad — Reply ·

I had a discussion with the technical team, and they informed me that the issue seems to be related to your current Ecwid plan. Please contact Ecwid support for more information and a better understanding of this issue.

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