Emails still send after cancel/reschedule in same workflow

Status: Open · Asked by Bobby on · 0 views

Bobby — Question ·

Hi Pabbly Support Team,

I’m having an issue with a Pabbly Connect workflow where reminder emails still get sent even if a Google Calendar event was canceled or rescheduled. I Think i need to modify my workflow. Can you guide me on how I can do that how i can check Google Calendar status and i also want to send a emails reminder to customers for meeting

Arshil Ahmad — Reply ·

Hi @kumarbobbyldh,

Currently, you are mapping the meeting status from step 13 of your workflow, which will give you the older event status. Instead, you should add a 'Get Event by ID' action step after each Delay step to retrieve the current status of the event. Then, use this updated status in the Filter step.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
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Bobby — Reply ·

I have one problem, im not using the same form for canceled or rescheduled how its work then

Bobby — Reply ·

I have two workflows, one is to send a reminder email and one is to canceled or rescheduled booking

Bobby — Reply ·

If possible, can we meet, and I will explain to you better

Bobby — Reply ·

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