Enable Communication Channels SMS in Zoho books workflow?

Status: Open · Asked by Dr. Vaishnavi T.M on · 0 views

Letowomen — Question ·

The Communication Channels SMS is set as false in Zoho books integration.
Unable to change value to "true" as no option is available in the workflow integration.
Let me know a workaround as this is mandatory for my workflow to send SMS and how to enable this.

Note: Contact Communication Preference Is Email Enabled is "true"

Find attached screenshot from Task history of the workflow.

Do help resolve!

Attachments

Screenshot 2024-12-12 192458.png
Arshil Ahmad — Reply ·

Hi @Letowomen,

Could you please share the Workflow URL and state the action step in which you have this concern?

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