Encharge Integration for Subaccount

Status: Open · Asked by KatOak on · 0 views

KatOak — Question ·

I am trying to connect my Encharge subaccount with Pabbly as a new encharge integration - but I am not getting the option to add the API key - it just keeps asking me to log into my Encharge accoutn to connect - but that is simply connecting me to my main account again.
How do I crate a connection for my sub account?

Arshil Ahmad — Reply ·

Hi @KatOak,

Pabbly’s native Encharge integration is OAuth-based, not API-key-based. That’s why it keeps redirecting you to login instead of asking for an API key.

If you are able to log in to your Encharge sub-account separately, then log in to your Encharge sub-account and Pabbly Connect account in an incognito tab, and then attempt to create a new connection. It should connect to your sub-account instead of the main account.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com

KatOak — Reply ·
Hi @KatOak,

Pabbly’s native Encharge integration is OAuth-based, not API-key-based. That’s why it keeps redirecting you to login instead of asking for an API key.

If you are able to log in to your Encharge sub-account separately, then log in to your Encharge sub-account and Pabbly Connect account in an incognito tab, and then attempt to create a new connection. It should connect to your sub-account instead of the main account.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com


I will give the incognito tab a go because right now whether I am logged in or not when I try to connect it always asks me to relog in which means the main account not the sub account :(
Arshil Ahmad — Reply ·
I will give the incognito tab a go because right now whether I am logged in or not when I try to connect it always asks me to relog in which means the main account not the sub account :(

Sure, do let us know how it goes when you attempt to create a new connection in an incognito tab.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com

KatOak — Reply ·
Sure, do let us know how it goes when you attempt to create a new connection in an incognito tab.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com


That worked thank you so much - I assuem that now I have the second connection set up I don't need to be in incognito to use it just selct it from the drop down.

Thank you for your help

Arshil Ahmad — Reply ·
That worked thank you so much - I assuem that now I have the second connection set up I don't need to be in incognito to use it just selct it from the drop down.

Could you please share a screenshot of the dropdown you are referring to? Also, please share the workflow URL where you have set up the connection with your subaccount.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com

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