Error 401 on WA Template

Status: Closed · Asked by Josh GKS on Sep 11, 2024 · 0 views

Josh GKS — Question · Sep 11, 2024

Hi guys I am getting the below 401 error message from the whatsapp module today when it should send a welcome email via Wati:

We havent changed anything in Pabbly or Wati, can somebody please tell me what has gone wrong here and how to fix it?

Many thanks

Deleted member 15445 — Reply · Sep 11, 2024

Hey @Josh GKS

It appears that this issue is regarding the API Token. Kindly refer to this image below from WATI's API Doc - https://docs.wati.io/reference/errors

Kindly reconnect your WATI connection and let us know if the issue still persists.