Error Code 368 for WhatsApp API Video Header Template
Status: Closed · Asked by subh on · 0 views
Hi,
I have created a template with video header and got approved in WhatsApp Manager.
After all setup in Pabbly connect workflow, including adding a video link that ends with .mp4 at end, error code 368 is showing.
I have taken a short subscription of a web hosting where I have installed a wordpress site with temporary domain assigned by web host. In that site I have uploaded the video and copy pasted the link to Pabbly connect's WhatsApp API template video URL input field.
Also made sure that the video is loading when entering that url.
Still the video template is not getting sent. Whereas only the text template is working properly.
Can you tell find a solution to it? I have tried to look for solution from YouTube but found none on this error code.
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Hey @subh
We are trying to resolve your concern over ticket ID #87470. Kindly check your email inbox for the same.
Your patience is greatly appreciated.