Error sending the Pabbly Chatflow template
Status: Open · Asked by Raulchong on · 0 views
I am sending a template from Pabbly Connect to Pabbly ChatFlow, but I am getting the following error:
Error due to Meta policy.
(#131042) The message could not be sent because one or more errors occurred related to your payment method
Do you know how to fix this?
Hello @rfchong
We have replied to you on the thread: https://forum.pabbly.com/threads/name-of-whatsapp-number-appears-as-rejected-in-pabbly-chatflow-but-not-in-fb.31337/#post-147859.
Please refer to the conversation there and continue following the thread for any further clarification or updates.
Hello, I didn't find a solution to the problem.
Hi,
I have connected Pabbly Connect to Pabbly Chatflow to send a template according to the flow, and it asks me to add a payment method. Is there a cost to use these templates that I have created in Pabbly Chatflow? Or why are they asking for a payment method?
Hello @rfchong,
Thanks for reaching out.
Pabbly Chatflow acts as a tech provider for Meta's WhatsApp Cloud API. While your Pabbly Chatflow plan includes task credits, sending WhatsApp templates requires a payment method to be added in Meta.
This is because Meta applies its own conversation-based pricing and charges directly for different types of conversations (e.g., marketing, utility). These charges are separate from your Pabbly plan and must be paid directly to Meta.
Hope this clarifies. Let us know if you need further assistance.
I am sending a template from Pabbly Connect to Pabbly ChatFlow, but I am getting the following error:
Error due to Meta policy.
(#131042) The message could not be sent because one or more errors occurred related to your payment method
Do you know how to fix this?
Hello @gyanbaksha,
Please refer to this link to learn how you can fix the issue you are facing:
