EVERYTHING WRONG AFTER UPDATION OF PABBLY CONNECT

Status: Closed · Asked by Divyanshu Shastri on · 0 views

Divyanshu Shastri — Question ·
After updation of pabbly connect - my workflows are getting inactive after an hour atuomatically and when I tyr to activate the flow again i have to setup everything again  - when i am trying to setup a new flow it gets stuck on waiting for webhooks - THIS IS HURTING MY BUSINESS KINDLY RESPOND AS SOON AS POSSIBLE 
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Pabbly Support — Reply ·

Hello Divyanshu,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly?

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Divyanshu Shastri — Reply ·

it is not happening to a specific workflow is happening to a specific workflow - all workflows are getting inactive after an hour atuomatically and all the new flows are getting stuck as well - you must have seen the screenshots

Please help me and connect me with your tech department over a zoom call so that we can resove this ASAP - Its hurting my business

Pabbly Support — Reply ·

Hello Divyanshu,

Thank you for your reply and for granting us permission to access your Pabbly Connect account.

Unfortunately, it does not work that way. As we checked the task history of your account, the workflows are executing normally.

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To help us locate and investigate the issue accurately, could you please share the Workflow URL (copied from the browser address bar) for one of the affected workflows and specify what issue are you facing with the workflow.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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