Facebook API Error (500) (#131000) Something went wrong
Status: Open · Asked by Edgar Badillo on · 0 views
Im having this issue on the last process when i try to add a new phone number, this happend when i press ok botton after connect pably whit businnes portafolio.
On my phone, seem ok, magnetic brains assosiate is conected, but the phone number do not appear on the pabbly chatflow dashboar. (inbox)
Hi @EdgarBadilloCruz,
Error Code 131000: “Something went wrong” typically indicates an internal server error at Facebook’s end. Could you please share a short screen recording showing the entire process of adding the phone number to Pabbly Chatflow, and highlight the exact step at which you encounter the issue?
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support
Hi @EdgarBadilloCruz,Error Code 131000: “Something went wrong” typically indicates an internal server error at Facebook’s end. Could you please share a short screen recording showing the entire process of adding the phone number to Pabbly Chatflow, and highlight the exact step at which you encounter the issue?
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support
sure
https://www.loom.com/share/26ed8c2bf95947a5b779b78ab6295417
Thank you for sharing the video—the connection process looks correct.
youtube.com/watch?v=J2YKHvlSMP8
Have you previously connected this number to a BSP or to a different Pabbly Chatflow account?
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support
no, this is a brand new phone number
Community consensus on the Meta Developer Forum indicates that Error 131000 is often tied to a bugged App ID.
- The Fix: Create a new App in your Meta for Developers dashboard.
- Select the "Business" type and re-add the WhatsApp product.
- Reconnect this new App to Pabbly Chatflow and see if that fixes your issue.
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support