Facebook Instant Lead Issue
Status: Open · Asked by acuteinflections on · 0 views
I've been trying all of the different ways to submit a test form, but pabbly doesn't seem to recognize any of them. It eventually shows me this response received, but it's incorrect. 
Hi @acuteinflections,
Could you please share the Workflow URL where you have this concern?
Hi @acuteinflections,
In the workflow you shared, we couldn’t locate the WhatsApp action where you are facing the issue. Could you please add it again so that we can review it and assist you better?
It's not a WhatsApp issue. I need it to correctly get a response from the Facebook lead instant form and it's not doing that.
Hi @acuteinflections,
Apologies for the confusion. Upon checking the trigger response, it seems that the connected account does not have sufficient permissions to capture the response.
We would like to confirm whether the account from which you are trying to capture the leads is the same account you have connected.
- If not, and you are trying to capture the leads of your client, then you may use the New Lead trigger, which checks for new leads every 10 minutes (if you are on a paid plan).
- If you are trying to capture data from your own account, we recommend following the tutorial below to reconnect the account. This time, please ensure that all required permissions are granted so the details can be captured correctly.