Facebook Lead Ads trigger not capturing lead data
Status: Open · Asked by Adsim on · 0 views
My workflow "Adsim Care FB Leads" connects Facebook Lead Ads (New Lead Instant) to Google Sheets. The trigger test shows "success: true" but only returns access_token and page id — it does not return actual lead field data (name, phone, email), even after submitting a fresh test lead on the connected form and reconnecting the Facebook account twice. How do I get it to capture the lead fields?
Hello,
Please disable your original workflow and create a new workflow from scratch without cloning it.
Then, follow the exact steps shown in the video shared below to set up Facebook Lead Ads as your trigger step. Kindly record your screen throughout the process, and if the issue persists, please share the recording in this thread so we can look into it.
https://youtu.be/JZk3dUcfhVg?si=DqjP1fnNGzLW2Y7J&t=137
Arshil Ahmad
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