Facebook Leads Ads Issue Updates - Re-Execute doesn't work

Status: Open · Asked by MaxMustermmann on · 0 views

MaxMustermmann — Question ·
Task History ID: Task-ID IjU3NjUwNTZkMDYzNDA0Mzc1MjZjNTUzNDUxMzE1MTY0NTQzOTBmMzYi_pc

Facebook Leads Ads Issue Updates - Re-Execute doesn't work - same the same error occurs

Preeti Paryani — Reply ·

Hello @MaxMustermmann

Please try recapturing the response from the trigger and then try re-executing the failed steps -

youtube.com/watch v=GOJt-reqvJA

.

If you still face the same issues please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Preeti Paryani — Reply ·

Hello @MaxMustermmann

Please re-execute your workflows following the below steps:

1. Go to the task history, click on the Task History ID, and copy the "Leadgen ID". Please refer to the screenshot to learn where you would find the same:

2. Apply a filter on the basis of workflow name and task data, refer to the attached screenshot to apply the filter accordingly.

3. Re-execute the task with responses received as the first attached screenshot, please avoid re-executing tasks with responses received as in below attached screenshot that are with multiple "Res1" in keys:

Please avoid re-executing tasks with success status to prevent duplication.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
MaxMustermmann — Reply ·
Preeti Paryani — Reply ·

Hello @MaxMustermmann

Kindly follow the steps mentioned above and then if you face any issues please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
MaxMustermmann — Reply ·

I don't understand what I should do? Please send a video of the steps

MaxMustermmann — Reply ·

MaxMustermmann — Reply ·

But I don't want to do that for every single task. That's over 60 that failed. Why can't I just mark them all and run them again? Why does this work individually but not in batch?

Preeti Paryani — Reply ·

Hello @MaxMustermmann

You will have to follow the mentioned process because re-executing tasks with wrong response (Res1 Res1...), will again result in a failed task increasing your failed tasks count.

Hope I have cleared your query, if you further face any difficulties please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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