facing issues in send email from brevo

Status: Open · Asked by Nbfcadvisory on · 0 views

nbfcadvisory — Question ·
Hrishabh Tiwari — Reply ·

Hello @nbfcadvisory ,

We have reviewed the workflow that you shared with us and noticed the following:

  • You have added two steps for the same action Brevo: Send a Test Email Campaign.
  • The last step is failing because in the Email field of this action, you have mapped the contact ID instead of the actual email address.

Please map the correct email address in the Email field of the Brevo: Send a Test Email Campaign step. Once corrected, the action should work as expected.

Kindly update this and let us know if you face any further issues. We’ll be happy to assist you further.

nbfcadvisory — Reply ·

I've already set the same
please have a look into this

Preeti Paryani — Reply ·

Hello @nbfcadvisory,

It seems there is some confusion. In the highlighted Email To field, the email address needs to be mapped instead of the ID. Kindly map an email address to resolve the issue.

Back to all forum threads · Log in to reply