Failed Workflow - Parse Action
Status: Open · Asked by Trinity One Social on · 0 views
Good day
When I test my automation it work and when it goes live the Text parser is not working
on the third action point where I extract the name from the email parser: When I test the Action - it succeeds, but when live data comes through it fails to extract correctly - as the name is not extracted right.
3. Text Formatter (Pabbly) : Name
When I pull in the same record as a test record - it succeeds...it's as if the Text parser is not reading the data correctly. I did check whether the before and after indicators is right in every instance, and it is.
Please assist
Hi @Trinity One Social,
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZiMDYzZjA0MzA1MjY4NTUzZDUxMzQi_pc
Task History ID - IjU3NjUwNTY4MDYzNTA0MzA1MjZlNTUzNzUxMzQ1MTY2NTQzNzBmMzYi_pc
Based on the only available Task History, we can see that the name was extracted correctly during automation. Could you please share the Task History ID where the name wasn't extracted properly?
