few questions regarding Pabbly Chatflow and WhatsApp marketing.
Status: Closed · Asked by Sun Multispeciality Hospital on · 0 views
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| Ticket Id | 13722589 |
| Point Of Contact | https://www.pabbly.com/... |
| Full Name | deep kayal |
| [email hidden] | |
| Phone Number | 9230982029 |
| Choose Your Pabbly Product | Pabbly Connect |
| Query Type | Support |
| Your Message | Hello, I have a few questions regarding Pabbly Chatflow and WhatsApp marketing. Currently, I want to send bulk promotional WhatsApp messages to my hospital patients. I have already connected my WhatsApp Business number in Pabbly, but its status shows "Connected without review." What does this mean, and how can I change it to a fully reviewed/verified status? I am planning to purchase the Pabbly Chatflow Standard Plan (₹1,279/month billed annually). Do you think this plan is suitable for my use case of sending promotional WhatsApp messages to hospital patients? What features and benefits will I get with this plan? Yesterday, I submitted my WhatsApp message template for Meta approval, but it is still showing "Pending." How long does approval usually take, and is there anything I can do to speed up or resolve the approval process? Also, if I subscribe to the Pabbly Chatflow Standard Plan, will WhatsApp template approvals be included, or are there any additional charges from Meta for template messaging or conversations? Thank you. I look forward to your guidance. |
Hello,
Thank you for reaching out with your questions. We're happy to clarify them.
1. What does "Available Without Review" mean?
The "Available Without Review" (AVAILABLE_WITHOUT_REVIEW) status refers to your WhatsApp Display Name.
This means that your display name has been temporarily accepted by Meta and can be used immediately. However, Meta may still review it at a later stage to ensure it complies with their Display Name Guidelines.
For more information, please refer to our help documentation:
https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/display-name-guidelines-for-the-whatsapp-business-platform-4ajzte7Xhy
2. Is the Standard Lifetime Plan suitable for my use case?
Yes. If your primary goal is to send promotional WhatsApp messages to your hospital patients and build automations, the Pabbly Chatflow Standard Lifetime Plan is a suitable option.
The plan includes:
Unlimited WhatsApp Numbers
Unlimited Team Members
3,000 credits every month
0% Markup Fees
Shared Team Inbox
Bulk Broadcast Messaging
Chatbot Flow Builder
10 Tags & Custom Fields
WhatsApp Templates
You can view the complete plan details here:
https://buy.pabbly.com/chatflow-onetime/
3. My WhatsApp message template is still showing "Pending." How long does approval take?
WhatsApp message templates are reviewed directly by Meta, not by Pabbly. Template approval usually takes anywhere from a few minutes up to 24–48 hours, although in some cases it may take longer depending on Meta's review queue.
4. Are there any additional charges from Meta?
Yes. The Pabbly Chatflow subscription only covers access to the Chatflow platform and its features.
Meta's WhatsApp messaging/conversation charges are separate and are not included in your Pabbly Chatflow subscription. To use WhatsApp messaging, you'll need to add your own payment method (credit/debit card) in your WhatsApp Manager (Meta Business Manager). Meta will bill you directly based on their WhatsApp conversation/message pricing.
If you have any further questions or need assistance with setting up your WhatsApp campaigns or automations, please let us know. We'll be happy to assist you.
Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
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