Fillout form with messed up result

Status: Open · Asked by Ton Won on · 0 views

Ton Won — Question ·

I created a Fillout form with a few of questions and used Webhook linked-up.

Why the captured result is combined all questions to single field in pabbly?

How can it separate to different question fields?

Please advise!

Pabbly webhook:

Fillout form:

Arshil Ahmad — Reply ·

Hi @gpro,

Please allow us some time to look into this concern. We will get back to you with an update soon. For now, it appears that you have used the JSON Extractor to extract the JSON received in the trigger step, which is the correct approach. You can map the data from this JSON Extractor step wherever you need it.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
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Preeti Paryani — Reply ·

Hi @gpro,

Upon checking it seems that the responses were captured in advanced format which was causing the issue.

To resolve this, please clear your browser cache and select the response type as simple and then click the Re- Capture Webhook Response button and make a new submission to capture the response in Key-value format.

Preeti Paryani — Reply ·

Hi @gpro,

I hope you would be doing well.

This is an follow up regarding a last reply. Could you please confirm whether the suggested adjustments helped in resolving the issue?

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