Filter help

Status: Closed · Asked by Christina Winter on Jul 14, 2026 · 0 views

Christina Winter — Question · Jul 14, 2026

I am having a hard time setting uo and using the filter in my new workflow. https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY5MDYzMDA0Mzc1MjZiNTUzZDUxMzci_pc

I want to filter webinar date choices in the sign up form.

I have tried the full date "Tuesday July 21" I have tried July 21, and also 21st but each time it moves on to the next step and triggers another workflow for Tuesday July 14 (this old workflow https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY5MDYzNTA0MzE1MjZkNTUzMjUxMzQi_pc)

How can I fix this so the subscriber is filtered correctly?

Thank you so much

Work — Reply · Jul 14, 2026

Hey Can we also connect Facebook page on pabbly

Pabbly Support — Reply · Jul 14, 2026

Hello Christina,

Your workflow is configured to trigger on every Kajabi form submission. It contains two routes: one for July 21 and another for July 23.

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY5MDYzMDA0Mzc1MjZiNTUzZDUxMzci_pc

The July 21 route is configured to execute when the field payload 0 attributes custom_3 contains "July 21st".
The July 23 route is configured to execute when the field payload 0 attributes custom_3 contains "23rd".

Now, the reason Route 2 is executing in your other workflow is that you have configured it to execute when the field contains "Tuesday, July 14".

Please change the condition to "July 14" or simply "14" instead. This should resolve the issue.
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY5MDYzNTA0MzE1MjZkNTUzMjUxMzQi_pc

Task History ID - IjU3NjYwNTZjMDYzMjA0MzE1MjZhNTUzYzUxMzQ1MTYyNTQzNDBmMzQi_pc

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Yes, you can connect your Facebook Page in Facebook Pages application.
https://youtu.be/J4L_bmkti34?si=TXGMKFUMObOil7pa&t=664

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Pabbly Support — Reply · Jul 16, 2026

Just following up to check if you had a chance to update the route filter conditions as suggested and connect your Facebook Page in the Facebook Pages application. Please let us know if you're still facing any issues.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Christina Winter — Reply · Jul 17, 2026

Thank you so much for checking in! I was able to fix the problem with your help.

On Thu, Jul 16, 2026 at 5:15 PM Pabbly Support <[email hidden]> wrote:

Just following up to check if you had a chance to update the route filter conditions as suggested and connect your Facebook Page in the Facebook Pages application. Please let us know if you're still facing any issues.
Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Christina Winter

Founder

Lead In Literacy | Leaders of Literacy

[email hidden]