First and Last name fields are not captured.

Status: Closed · Asked by Geo Joy on · 0 views

Geo — Question ·

Hi All,
I have a scenario where a customer can purchase multiple times for him as well as for his family.
So he uses his email, first name, last name to make the initial payment -> new customer is created in Pabbly Subscription.
Later he purchases the same item but for his wife or family member -> here he uses he personal email id in the form.

What we see now is even though the First name Last Name is different for subsequent purchases. Pabbly API/Webhook given information about the first made payment (that use who was created in the first instance with same email id)

Is there a work around to capture the new First and Last Name even though the email id used is the same.

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Awaiting quicker response as its very urgent

PabblyMember2 — Reply ·

Hey,
Currently, there is no workaround possible for this. If the email address is the same, the previously saved details will be fetched.

Geo — Reply ·

oh! thats bad! can you include it in the upcoming release plz.

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