First payment was charged but not credited to our account
Status: Closed · Asked by unitedexpo unitedexpo unitedexpo on · 0 views
Hello,
We encountered an issue while topping up our unitedexpo account ([email hidden]).
Our first payment was made using one bank card. The payment was charged successfully, but the balance of our account was not credited.
We then made a second payment using a different bank card, and this payment was successful. The balance was credited correctly.
Could you please check the status of the first payment? If it was received, please credit it to our account. If it was not processed successfully, please issue a refund.
Thank you in advance for your assistance!
Hello,
We have checked the payment records and can confirm that we received a payment of $49.00 for Pabbly Email Verification – 15,000 Emails, and the amount has been successfully added to the account registered with [email protected].
If you are referring to a different payment that has not been credited, kindly share the transaction details and payment receipt with us at [email protected]. Since this is a public forum, we can continue the investigation through email and assist you further with the payment.
Thanks & Regards,Anushka Sahu
Customer Support Associate
🌐 Pabbly.com