first_name content length error

Status: Open · Asked by Erudite on · 0 views

Erudite — Question ·

Hi,
I am trying to connect FB lead ads and create a workflow.
FB connection is all done and I got the response data, but in the next step "Choose Your Next Application : Action" I am selecting the "Eductrl" App and mapping the fields and while saving I am getting "first_name content length exceeded" error. In our App "EduCtrl" we have kept first_name 50 characters.

Here is the workflow link:
https://connect.pabbly.com/workflow/share/XRUENlcAAWJRG1U_UwwAJwoeVlJQCQlsVk9RQwQLAHhRHARRVxZfNQ5CBSdUAwZnUBkIYlEODG0PGwEFUgRSIV1HBjpcXwB6URwGfQJbX2xdAwQsVzY#

Preeti Paryani — Reply ·

Hello @Erudite,

The EduCtrl app is a user application developed by their team. We recommend reaching out to the EduCtrl team directly, as they would be better positioned to assist you with this issue regarding the first_name content length exceeded error.

Preeti Paryani — Reply ·

Hello @Erudite,

We have made some changes on our end, and the character limit issue now appears to be resolved. Please refer to the attached image for more details.

Back to all forum threads · Log in to reply