Funnel Upsell Creates 2 subscriptions!

Status: Closed · Asked by FredFredrickson on · 0 views

FredFredrickson — Question ·

I made a single product with 2 possible plans. Basic and Pro. I added an upsell funnel to basic, suggesting you upgrade to pro.

If you select Pro on the upsell, it charges the user the Basic Price, and the Pro Price, and on their subscription page they now have 2 active subscriptions.

Deleted member 9923 — Reply ·

Hello @FredFredrickson ,

In Pabbly Subscription Billing, if a customer chooses to upsell or downsell during a plan change, subscriptions are created for both the upsell and main plans. As a result, the user is billed for the main plan as well as the upsell/downsell plans.

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